FREQUENTLY ASKED QUESTIONS
How do I redeem my complimentary ticket?
You can redeem your complimentary ticket credit to a select Denver Nuggets home game, with the option to purchase additional tickets at a discounted rate here.
*Select Denver Nuggets games are available at no cost (games which state "Seats Available at No Additional Cost w/Code")
*Additional Denver Nuggets games are available for an upgraded price (games which state "Additional Cost w/Code")
For Nuggets games, complimentary seats are available in Rocky's Den/Upper-Level Ends for games which state "Seats Available at No Additional Cost w/Code" with upgrade options available in remaining sections. To allow for more redeemable games, upgrade options are available for games which state "Additional Cost w/Code".
What are the formats of a camp or clinic?
Each event is uniquely planned by our youth basketball staff. Most camps and clinics are formatted with a warmup session, skill development session, and gameplay session. Event participants are often separated by age. Age groups are 6-7, 8-9, 10-11, and 12-14. The 6–7-year-old group focuses mostly on fun games/activities that teach basketball skills in an engaging and fun way. The older groups will focus on skill development through drills, scrimmages, games, and activities.
What can the parents expect at the events?
Check-in for events starts 30 minutes before the start of the event. Parents are welcome to stay at most events, but you can drop off and pick up if that is your preference. We are unsure if WIFI will be available at the facilities we are renting. If your child requires any medicine or medical attention during events, you are required to stay and administer the medicine if they are unable to do so themselves. All participants must have athletic shoes, clothing, and a water bottle. We highly suggest each participant bring a bag as well to keep track of their items. Please do not bring a basketball, we will have plenty on site. The Denver Nuggets Basketball Academy are not responsible for lost or stolen items.
What is Kids Club?
The Denver Nuggets Kids Club is a free monthly newsletter for basketball lovers of all ages! By becoming a member of this club, you will be the first to hear about Denver Nuggets camps, clinics, and other youth sports opportunities. Each month there are free giveaways, special ticket opportunities, arts and crafts, Nuggets video content, and more!
Will Nuggets players be at Denver Nuggets Basketball Academy events?
When possible, select Nuggets players and personalities such as Supermascot Rocky, Denver Nuggets Dancers, Skyline Drumline, and Nuggets alumni will visit certain programs to interact with participants. Attendance from Nuggets personalities is not guaranteed.
Do you offer pre or post clinic/camp care?
We do not offer any form of camp care. All participants should be dropped off no earlier than 30 minutes prior to the start of the session and must be picked up promptly at its conclusion.
Where are the events?
Events are hosted at the arena, throughout the Denver metro area, and Colorado. Past and potential future locations include:
- Ball Arena (1000 Chopper Circle Denver, CO 80204)
- Gold Crown Fieldhouse (150 S Harlan Street, Lakewood, CO 80226)
- The Courts Sports Complex (11295 Washington Street Northglenn, CO 80233)
- NOCO Sports Center (5699 Crooked Stick Drive, Windsor, CO 80550)
- YMCA of Metro Denver (Various locations)
- Boys & Girls Clubs of Metro Denver (Various locations)
New court locations are always being added and scouted. If you have a court recommendation, pleas let us know at NuggetsBasketballAcademy@TeamKSE.com
What is the refund policy?
Refunds will be issued up to seven days prior to the start of an event, within seven days you can transfer your child(ren) to a different clinic or camp if a full refund is not available. Refunds can be given within seven days of the start of an event, but these are on a case-by-case basis.
If you have redeemed your ticket(s) or purchased additional ticket(s) a refund for the ticket(s) CANNOT be issued.
If you have not redeemed or purchased additional ticket(s) please email NuggetsBasketballAcademy@TeamKSE.com with the event date and time, your child’s first and last name, and your email and phone number used to sign up.
If you have questions, please email NuggetsBasketballAcademy@TeamKSE.com with the event date and time, your child’s first and last name, and your email and phone number used to sign up.
If an event is cancelled by DNBA a full refund or transfer to a comparable event will be issued.
No refunds will be issued for no-shows without previous communication to Denver Nuggets Basketball Academy NuggetsBasketballAcademy@TeamKSE.com.
Transfer - If your child is sick or an emergency has taken place, and you are no longer able to attend an event. Once transferred, a refund may no longer be available. The transfer event must be the same price as the original event you purchased. If you have redeemed or purchased additional ticket(s) we cannot transfer your ticket(s). If you have not redeemed or purchased additional tickets, you can email NuggetsBasketballAcademy@TeamKSE.com
Inclement conditions:
The Denver Nuggets Youth Basketball Academy will track weather predictions for event days. If weather is predicted to be severe, we will track, review, and cancel, if necessary, the event 24 to 48 hours in advance and issue credits or refunds. If a cancellation is necessary, we will email or call all participants depending on how soon the event will be taking place.
These cancellations may occur in severe snow, icy roads, wildfires, or other unforeseen events out of our control. If one of the above conditions take place after an event has already started, we will assess whether the event can finish or if we need to cancel.
If an event is cancelled by DNBA a full refund or credit to a comparable event will be given.
If you have any unaddressed questions about Denver Nuggets youth basketball events please email NuggetsBasketballAcademy@TeamKSE.com
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